Childcare questions from Pendle Hill families.

We welcome children from 6 weeks to 6 years of age, providing a nurturing and engaging environment that supports every stage of early childhood development.

Our centre is open Monday to Friday, 7:30 am to 6:00 pm, excluding public holidays.

Yes. Eligible families can receive the Australian Government Child Care Subsidy (CCS) to help reduce their childcare fees. Our team is happy to assist you with the enrolment process and answer any questions.

Yes! We are currently welcoming new families. Contact us today to check availability or book a personalised tour of our centre.

Absolutely! We encourage all families to book a tour, meet our educators, explore our learning environments, and experience the Happy Steps difference firsthand.

At Happy Steps, we focus on creating a safe, caring and inspiring environment where every child can learn, grow and thrive.

Our centre offers:

• Qualified and caring educators
• Play-based learning programs
• School Readiness Program
• Healthy, nutritious meals
• Vegetarian menu available
• Safe and secure environment
• Strong partnerships with families
• Inclusive and multicultural learning environment

The safety and wellbeing of every child is our highest priority.

Our centre provides:

• 24/7 CCTV surveillance
• Secure entry and exit systems
• Qualified educators
• Strict child protection policies
• Daily health and safety checks
• Closely supervised indoor and outdoor play environments
• Emergency evacuation and lockdown procedures

Yes. Happy Steps is equipped with 24/7 CCTV surveillance throughout the centre to help maintain a safe, secure and well-monitored environment for children, staff and visitors.

Yes. We provide healthy, nutritious meals and snacks each day to support your child's growth and development.

We also offer a vegetarian menu and can cater for allergies, dietary requirements and cultural preferences wherever possible.

Our educational program is based on the Early Years Learning Framework (EYLF) and encourages learning through play, creativity, exploration and meaningful experiences that build confidence and independence.

Our School Readiness Program helps children develop the skills they need for a confident transition to primary school, including:

• Early literacy
• Numeracy
• Communication skills
• Social and emotional development
• Independence
• Confidence and problem-solving

We keep families connected through our parent communication app, where you'll receive:

• Daily updates
• Photos and learning stories
• Meal and sleep information
• Important announcements
• Direct communication with our educators

Please bring:

• A labelled water bottle
• A hat
• Spare clothes
• Any required medication (with appropriate documentation)
• A comfort item if needed

Our team will provide more information before your child's first day.

We understand that starting childcare is a big milestone. Our experienced educators work closely with each family to create a smooth and positive transition, ensuring every child feels safe, supported and happy.

Yes. We proudly celebrate diversity and create an inclusive environment where every child and family feels welcomed, respected and valued. We encourage children to learn about different cultures, traditions and celebrations throughout the year.

Yes. Our educators are qualified, experienced and passionate about early childhood education. They regularly participate in professional development to provide the highest quality care and learning experiences.

Enrolling is simple. Contact our friendly team by phone or complete our online enquiry form. We'll arrange a tour, answer your questions and guide you through every step of the enrolment process.